Privacy Policy

Privacy Policy
Last Updated: July 28, 2025

ThrillFleet (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

1. Contact Information

Email: team@thrillfleet.com
Address: 120W 5th St. P.O. Box 303, Justin, TX 76247
Phone: 214-235-4449

2. Information We Collect

We collect personal information you provide when signing up, booking, listing, or communicating on the platform. This includes:

  • Name, email, phone number, and billing details
  • Driver’s license or age verification info (if required)
  • Booking details, messages, and review content
  • Location data (if enabled)
  • Device, browser, and usage information

3. How We Use Your Information

We use your data to:

  • Process bookings, payments, and rental communication
  • Improve platform performance and security
  • Send booking confirmations, alerts, and optional promotional messages (with consent)
  • Comply with legal obligations and prevent fraud
  • Facilitate coordination between renters and hosts by sharing necessary contact information after a booking is confirmed

4. Information Sharing

We do not sell your personal data.

We may share limited information with:

  • Hosts, including your phone number, after a booking is confirmed so they can coordinate pickup, delivery, or access
  • Payment processors (e.g. Stripe) and verification services
  • Law enforcement or legal requests when required
  • Analytics or service providers who help operate the platform (under contract)

4.5 SMS Data Use Disclosure

We do not share mobile phone numbers with third parties or affiliates for marketing purposes.
Mobile numbers are used strictly for:

  • Booking confirmations and updates
  • Security verification
  • Enabling host-renter communication post-booking

5. Data Security

We use SSL encryption, secure data storage, and strict access controls. Payment information is tokenized and handled by PCI-compliant processors. Real-time monitoring helps detect and block fraud.

6. Your Rights & Choices

You can:

  • View, update, export, or delete your data
  • Control marketing preferences and notifications
  • Manage profile visibility and location sharing
  • Request data access or correction via team@thrillfleet.com

7. Data Retention

We retain personal data while your account is active. Booking and payment records are kept for legal and accounting purposes. You may request deletion of your data anytime.

8. Cookies and Tracking

We use cookies for authentication, preferences, analytics, and optional marketing.
You can manage cookies through your browser or consent preferences when prompted.

9. International Transfers

Your data may be processed in the U.S. or by trusted partners worldwide, following legal safeguards like Standard Contractual Clauses or country adequacy determinations.

10. Children’s Privacy

ThrillFleet is not intended for anyone under 18. We do not knowingly collect personal data from minors. Accounts created by users under 18 will be deleted upon discovery.

11. Legal Rights by Region

California (CCPA):
You can request to access or delete your data, and opt out of any data sales (we do not sell personal information).

EU/EEA (GDPR):
You have the right to access, rectify, delete, restrict, or port your data, and object to certain uses. We rely on legitimate interest, contract necessity, and consent as legal bases.

12. Updates

We may revise this Privacy Policy at any time. Major changes will be posted clearly on the platform. Continued use of ThrillFleet after updates signifies acceptance.